Frequently Asked Questions

We get a lot of questions because what we do is so unique.

Here are the answers to some of the most common ones.

Simply stated, we are the most cost effective way for a small business to manage their website and keep it running. You would have to spend hours each month or pay someone on your staff to do what we include in our lowest priced package. If you do the math, it makes zero sense for you to manage your website (unless you are a real, full-stack web developer). Even if you have experience managing a website your time is probably better spent growing your business. We are passionate about helping Entrepreneurs and Business Owners make their websites the best they can be.

We’ve also been doing this since the “Stone Age of the Internet” and have all the tools and resources necessary to create the best possible web outcome for you.

Just ask one of our many happy clients!

We are not.

We believe in being the best at one thing and for us that’s managing and designing websites. It’s what we wake up excited to do each day.

We so have some interesting thoughts about SEO (most of it is a waste of money) and marketing in the digital age (have you seen how cheap video ads and retargeting are?) and we’d be happy to share them with you once you are client. We do not offer these services but will happily point you in the right direction.

There aren’t any.

We do charge more for e-commerce and membership sites due to the greater amount of work they require. We also offer custom plans for highly complex custom sites that don’t fit into our 3 plans and once we have that plan agreed to there are never any additional costs.

Over 95% of our clients are on one of our standard plans.

Absolutely not! Most websites just need a little love and tenderness – that’s what we do!

We can do that too. Most of our clients just need a little refresh – not a new site! If you do need a new website we’ve built hundreds of them and can get you a new one in a fraction of the time of traditional web development companies. 

Of course! At the bottom of the homepage we have quite a few examples.

We’ve built hundreds of websites over the years so if you have an industry specific example you’d like to see please contact us!

Not as much as you think! We have packages starting at $97/month and it’s a great fit for many businesses. Check out our plans and pricing here.

We charge annually for our services. We do this because we put in a lot of effort at the beginning of our relationship (moving the site, refreshing it, fixing bad coding, setting up SEO properly, changes, etc.) and these things can sometimes take a few months to fully implement.

If you truly feel you aren’t getting the best service from us anytime in the first 30 days then we will hand your site back to you as we found it and refund your money. No hassles.

We do!

If you truly feel you aren’t getting the best service from us anytime in the first 30 days then we will hand your site back to you as we found it and refund your money. No hassles.

Fill out this short form and get a FREE website assessment!

We’ll send you a comprehensive assessment of your website including ways to improve it.

Is this a sales pitch? Nope, we’ll even include a To Do List of ways you can improve your website YOURSELF if we aren’t a good fit for you!

We assess over 40 different key areas!

  • What experience are your visitors having?
  • How good is your SEO and visibility online?
  • Does your site convert visitors to customers?
  • Is your site fast, safe and secure?

You’ll get a 50+ page report with action steps that you or your web designer can use – for FREE!