Frequently Asked Questions
We get a lot of questions because what we do is so unique.
Here are the answers to some of the most common ones.
Simply stated, we are the most cost effective way for a small business to manage their website and keep it running. You would have to spend hours each month or pay someone on your staff to do what we include in our lowest priced package. If you do the math, it makes zero sense for you to manage your website (unless you are a real, full-stack web developer). Even if you have experience managing a website your time is probably better spent growing your business. We are passionate about helping Entrepreneurs and Business Owners make their websites the best they can be.
We’ve also been doing this since the “Stone Age of the Internet” and have all the tools and resources necessary to create the best possible web outcome for you.
Just ask one of our many happy clients!
No. Web Done Well focuses on managing and improving websites. We also offer practical AI systems and AI search visibility services that support the website, lead follow-up, and online discoverability process.
We offer the SEO tools that give you the most impact without chasing algorithms.
There aren’t any.
We do charge more for e-commerce and membership sites due to the greater amount of work they require. We also offer custom plans for highly complex custom sites that don’t fit into our 3 plans and once we have that plan agreed to there are never any additional costs.
Over 95% of our clients are on one of our standard plans.
Depending on your package, website management can include website changes, updates, backups, security scans, uptime monitoring, performance checks, reports, support, design refreshes, SEO setup, local search setup, and ongoing improvements.
Absolutely not! Most websites just need a little love and tenderness – that’s what we do!
We can do that too. Most of our clients just need a little refresh – not a new site! If you do need a new website we’ve built hundreds of them and can get you a new one in a fraction of the time of traditional web development companies.
Of course! Check out some of our happy clients here
We’ve built hundreds of websites over the years so if you have an industry specific example you’d like to see please contact us!
The AI Department Plan is a quarterly managed service where Web Done Well turns on practical AI and automation systems for lead capture, missed-call recovery, follow-up, booking, reviews, CRM workflows, and lead reactivation over time.
The AI Search Visibility Package is a separate AEO/GEO service designed to help your business become easier for search engines and AI answer engines to understand, trust, summarize, and cite.
No. Traditional SEO helps your website show up in search results. AEO helps your business answer customer questions clearly. GEO helps AI tools understand and reference your business in AI-generated answers, summaries, and recommendations.
No. No one can honestly guarantee placement in AI answers or search results. We improve your website’s clarity, authority, structure, and usefulness so search engines and AI answer engines have a better chance of understanding and referencing your business.
Not as much as you think! We have packages starting at $2244 (works out to less than $200 a month) and it’s a great fit for many businesses. Check out our plans and pricing here.
We charge annually for our services. We do this because we put in a lot of effort at the beginning of our relationship (moving the site, refreshing it, fixing bad coding, setting up SEO properly, changes, etc.) and these things can sometimes take a few months to fully implement.
If you truly feel you aren’t getting the best service from us anytime in the first 30 days then we will hand your site back to you as we found it and refund your money. No hassles.
Yes. Web Done Well provides white-label website management and support for agencies. We also love working with our client’s ad, marketing or seo agencies as well.
We do!
If you truly feel you aren’t getting the best service from us anytime in the first 30 days then we will hand your site back to you as we found it and refund your money. No hassles.