Frequently Asked Questions

We get a lot of questions because what we do is so unique.

Here are the answers to some of the most common ones.

Why should Web Done Well manage my website?

Simply stated, we are the most cost effective way for a small business to manage their website and keep it running. You would have to spend hours each month or pay someone on your staff to do what we include in our lowest priced package. If you do the math, it makes zero sense for you to manage your website (unless you are a real, full-stack web developer). Even if you have experience managing a website your time is probably better spent growing your business. We are passionate about helping Entrepreneurs and Business Owners make their websites the best they can be.

We’ve also been doing this since the “Stone Age of the Internet” and have all the tools and resources necessary to create the best possible web outcome for you.

Just ask one of our many happy clients!

Are you an SEO Agency or Marketing Agency?

We are not.

We believe in being the best at one thing and for us that’s managing and designing websites. It’s what we wake up excited to do each day.

We so have some interesting thoughts about SEO (most of it is a waste of money) and marketing in the digital age (have you seen how cheap video ads and retargeting are?) and we’d be happy to share them with you once you are client. We do not offer these services but will happily point you in the right direction.

What are the hidden costs in your plans?

There aren’t any.

We do charge more ($98/month) for e-commerce and membership sites. We also offer custom plans for highly complex custom sites that don’t fit into our 3 plans and once we have that plan agreed to there are never any additional costs.

Over 95% of our clients are on one of our standard plans.

Are you trying to sell me a new website?

Absolutely not! Most websites just need a little love and tenderness – that’s what we do!

But what if I NEED new website?

We can do that too. Most of our clients just need a little refresh – not a new site!

What's all this going to cost me?

Not as much as you think! We have packages starting at $97/month and it’s a great fit for many businesses. Check out our plans and pricing here.

Am I going to be locked into a long contract?

Our monthly care plans have no commitment so if you aren’t crazy about us then there’s no risk!

If you think we are a good fit then we also have annual plans which will save you some money.

Ready to make website pains a thing of the past?